Shipping & Delivery Policy
Madovernuts.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
How the delivery charge is calculated for multiple units?
The shipping charge is specified for each order. At many a times. we may run a promotional campaign wherein we will waive off delivery charge for an orde exceeding a paricular amount. For Cash on Delivery orders, the additional delivery charge is specified at the time of placing the order and will be payable additionally by you to the courier agent.
Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 3 to 4 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 8976019714 / +91 8976026532 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Due to geogrpahical spread and connectivity issue, we may not be able to cater to specific areas and we reserve the right to determine the same. In case, we are unable to deliver, we will original payments received by us. There will be no further liability on us once we pay / inform about non delivery.